Privacy Policy

1. Introduction

Surbiton BoxFit (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our services, including when you interact with third-party services embedded on our website such as Gymcatch.

2. Information We Collect

We may collect the following personal information from you directly:

  • First Name
  • Last Name
  • Email Address
  • Phone Number

When you use our website to book classes or services via embedded Gymcatch booking tools, additional information may be collected directly by Gymcatch, such as booking details, payment-related information, and account data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our services
  • To manage class bookings and memberships
  • To communicate with you, including sending updates and notifications
  • To respond to inquiries and provide customer support
  • To comply with legal obligations and enforce our policies

4. Third-Party Services (Gymcatch)

Our website uses Gymcatch embedded widgets to enable class bookings, payments, and membership management.

When you interact with these embedded features:

  • Personal data may be collected and processed directly by Gymcatch
  • Gymcatch acts as a separate data controller for the information it collects
  • Their use of your personal data is governed by their own Privacy Policy and Terms

We encourage you to review Gymcatch’s Privacy Policy to understand how your data is handled by them.

5. Cookies and Tracking Technologies

Gymcatch embeds may use cookies or similar technologies to function correctly, improve performance, and provide booking features. These cookies may be set by Gymcatch and are subject to their cookie and privacy policies.

We do not control third-party cookies set by embedded services.

6. How We Protect Your Information

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers (such as Gymcatch) who assist in operating our services, subject to appropriate safeguards
  • When required by law or to protect our legal rights
  • In connection with a business transaction such as a merger or acquisition

8. Your Rights and Choices

Under data protection laws, you have the right to:

  • Access, update, or delete your personal information
  • Opt out of receiving marketing communications
  • Request details about how we process your personal information

To exercise these rights in relation to data we control, please contact us at:
mmellows1@gmail.com

For data processed directly by Gymcatch, requests should be made to Gymcatch in accordance with their Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
surbitonboxfit@gmail.com

By using our services, you acknowledge that you have read and understood this Privacy Policy.